About Egypt Tour Packages
all information about Egypt Tour Packages company, Marsa Alam excursions, Tours from Marsa Alam, all Marsa Alam information, Marsa Alam excursions, snorkeling, safari, diving, Luxor, Aswan, Abu Simbel, Cairo, Nile cruises, transfer and Tour guide
Egypt Tour Packages , Your Gate to Egypt
Egypt Tour packages is an Egyptian Tour company registered in Egypt under 2252 Tourism License. IATA 90219485 -We are specialized in Tour Packages in Egypt. We offer private and customized tours, like Nile cruise packages, airport Transfers Services, booking international and domestic flights, We are specialized in shore Excursions, Western Desert desert Safari Trips, Customizing all Daily Tours & Itineraries in Egypt and all land Travel arrangements.
At "Egypt Tour Packages", we believe in innovation, growing, and cooperation along with our partners to ensure the delivery of a safe, excellent, and flexible experience to our travelers throughout the booking process, journey and even after returning.
Our motto that the world has music for those who listen and everyone has the right to explore it.
Our Offices in Egypt:
Head Office Cairo:
Egypt Tour Packages, 4 Al Galaa street,Abdel Monem Riyad Squar, Maspero Mall, 3rd Floor, Office 309,Cairo, Egypt.
Damietta Branch:
New Damietta Office Egypt Tour Packages Al Markazia | 12/3- 3rd Floor- Office number 9, New Damietta Egypt
Mansoura Office:
Mansoura Branch: Egypt Tour Packages, 26 el-Brolosi St., Gawazat, Mansoura, el-Dakahlia, EGYPT
Portsaid Branch:
Hay El sharq, Ferry port,El Nahda Street,First, Floor,office 11 , Egypt
Luxor Branch:
Karank,Nile Grand Mall- second Floor - Office number:1
Credit Card payments are collected by TrekkSoft AG acting as an authorized agent of Egypt Tour Packages Subsequently, TrekkSoft AG will appear as TREKKSOFT*TOUR BOOKING on your credit card statement. TrekkSoft is an online booking solution company for day tour companies ( A.G. of Hauptstrasse 15, 3800 Matten bei Interlaken, Switzerland ("TrekkSoft")The domain where you enter and process your payment is owned and operated by TrekkSoft AG. All payments are due upon receipt. If payment is not received or the payment method is declined or charged back then the buyer forfeits the ownership of any items purchased If no payment is received or if a chargeback is made by the buyer after the tour date then our third-party TrekkSoft has the right to dispute it.
After booking Through the web site :
To avoid any no-show-up for your activities, we do recommend to contact us one day or 2 days before the running of the trip in order to confirm your trip and share your driver's name, guide's name, and their contacts.This really helps you to avoid any inconvenience that could happen.
Travel Permits is obeligatory in Egypt :
Travelling in Egypt needs Travel Permits.when you book a trip to Cairo or to Luxor from the red sea (Hurghada- Marsa Alam- El Gouna- Makadi- Soma bay- Safaga- El Quseir- Sahel Hashesh) You need to send us a copy of your passports via E-mail and your room numbers when you arrive in Egypt In order to make and arrange the security travel permits.without this, we will not be able to confirm your trip
TIPPING KITTY:
Tips: This is a customary attitude for expressing one's satisfaction with good services rendered to him by staff on duty with him. We advise if you are willing to offer it, this would be great – if not, you are not obliged to do it
Complaints :
If you have a complaint while you are in Egypt, please notify the company (Egypt Tour packages) immediately, as most problems can be solved on the spot, if you feel your problem has still not been resolved please call the chairman of the company, but if after you return home you are still not satisfied you must e-mail us at [email protected] or contact us via WhatsApp +201224789162 and we will make sure everything is solved.
Acceptance Of The Agreement:
The contract constituted by the Company's acceptance of the client's booking subject to these Booking Conditions shall constitute the entire agreement between the Client and the Company, so the payment of a deposit or final payment by bank transfer or credit card indicates that tour participants have read and accepted all terms and conditions and agree to abide by them.
Accommodation:
Unless otherwise stated, generally it is based on two persons sharing a room (twin sharing). A room for a single occupant is available with an additional supplementary rate. Hotels and lodges are named as an indication/guide of category and rooms may be reserved at similar establishments. Published prices are based on tariff and other costs prevailing at the time of printing, and are subject to change without notice.
Flights:
Domestic flights:
The programs quoted on the average price of flights with approximate timings: Hurghada-Cairo at 05:30 arrive in Cairo at 06:30 Cairo – Luxor At 05:30 am arriving at 06:30 Aswan – Cairo at 22:00 at 23:30 & Vice versa. In case you need to adjust your flight timings, it will be subject to an extra supplement. Luxor/Sharm (most time, it is connected by flight via Cairo Airport) International flights Egypt Tour Packages Travel company can assist you with international flights if needed. Business-class:: If the only available flight option is business class, there will be extra supplement will be applied above the announced price on web site.
Responsibility:
We act only as an agent for the participants in regard to travel, whether by railroad, boat, aircraft, or any other convenience and assume no liability for injury, illness, damage, loss accident, delay, or irregularity to a person or property resulting directly or indirectly from any of the following causes; -Weather, acts of God, force majeur, acts of government or other authorities, wars, civil disturbances, labor disputes, riots, theft, mechanical breakdowns, quarantines or acts of default, delays, cancellations or changes of any hotel, carrier, or restaurant. No responsibility is accepted for any additional expenses.
Special Requests:
If the Client has any special requests, they should inform the company at the time of booking. The company and its suppliers will try to meet such requests but, as these do not form part of the contract, the Company will do its best to ensure all your requests are answered based on availability, including pre-bookable seats. If the Company confirms that a special request has been noted or passed to the supplier or refers to it on the confirmation invoice or elsewhere, this is definitely a guarantee to meet it. The Client will be specifically notified if a special request cannot be met. The Company does not accept bookings that are conditional on the fulfillment of any special request that can't be met.
Optional Tours:
Any Optional tours such as hot-air balloon rides, entry inside any of the pyramids, or Tutankhamen tomb are not included, unless otherwise stated and added on during the booking process and if the customer decided to do any of those optional visits, then the required tickets will be paid by the Customer.
Surcharge on transactions completed using a debit or credit card:
Egypt Tour Packages Travel company does not charge any additional fees or surcharges on any debit or credit card transactions during the 25% tour downpayment Process Excluding Peak Season, however, for the 50% downpayment during Peak Season, 30% bank fees will be added to the amount. We accept Visa and Mastercard, when you pay the balance in Egypt by using Creditcard bank machines. we will add a 3% bank commission above the amount.
In case you would like to avoid the bank fees for the remaining balance, you can pay in cash in USD/GBP/EURO while in Egypt and in case you would like to pay in EGP, it will be based on the exchange rate of the day.
Children Policy:
Policy- For Packages + Nile Cruises + Hotels
0 - 1-year-old Free of Charge
2 - 5 25% of total tour cost
6 - 11.99 50% of total tour cost
+12 Are considered adults
If your tour package includes flights, an extra supplement for your child may apply.
2nd Policy - For sightseeing tours & shore excursions
0 - 5 free of charge
6 - 11 50 % of total tour cost
12 are considered adults
If your sightseeing tours include domestic flights, an extra supplement for your child may applied.
Cancellation Policy
Daily Trips -over day trips or overnight trips by cars:
Free cancellation up to 24 hours before the activity starts
Transfers:
Free cancellation up to 24 hours before the activity starts
Trips by flight:
The cancellation fees on all domestic flights in case you book a tour and you would like to cancel it at any time before starting your tours. The cancellation fees of the domestic flights are subject to the airline's cancellation policy which changes from one case to another. The rest of the paid amount will be refunded after deducting the airline tickets cancellations fees.
Nile cruise:
For Deluxe Nile Cruises, Enjoy a free cancellation up to 31 days before the activity starts. Between 30 before your arrival date, 75% of the entire tour price will be deducted.
For Luxury & High Luxury Nile Cruises, Enjoy a free cancellation up to 60 days before the activity starts. Between 60 & 31 before your arrival date, 75% of the entire tour price will be deducted. Between 30 days before your arrival date, 100% of the entire tour price will be deducted.
Cancellation Fees (Excluding Peak Seasons)
In case you cancel your trip, the following charges will be applied:
- From the date of booking until 61 days before your arrival date, Enjoy a free cancelation on your booking "Except for the Domestic flights cost"
- 15% of the tour price if you cancel 60-31 days before arrival.
- 35% of the tour price if you cancel 30-15 days before arrival.
- 50% of the tour price if you cancel 14-1 days before arrival.
Additionally, airlines charge their fees which are subject to the airlines' terms and conditions, and there's also a 3n % bank fee on refunds.
Cancellation Fees for Christmas, New Year, and Easter Vacation
In case you cancel your trip, the following charges will be applied:
- From the date of booking until 61 days before your arrival date, 25% of the entire tour price will be charged.
- 50% of the tour price if you cancel 60-31 days before arrival.
- 75% of the tour price if you cancel 30-15 days before arrival.
- 100% of the tour price if you cancel 14-1 days before arrival.
Additionally, airlines charge their fees which are subject to the airlines' terms and conditions, and there's also a 3% bank fee on refunds.
Refund:
A refund will normally be made to the same card account and using the same method as the original payment. No refunds are possible for No-Show.
PS: There is a 3% bank fee on any refund.
Credit Card payments are collected by TrekkSoft AG acting as an authorized agent of Egypt Tour Packages Subsequently, TrekkSoft AG will appear as TREKKSOFT*TOUR BOOKING on your credit card statement. TrekkSoft is an online booking solution company for day tour companies ( A.G. of Hauptstrasse 15, 3800 Matten bei Interlaken, Switzerland ("TrekkSoft")The domain where you enter and process your payment is owned and operated by TrekkSoft AG. All payments are due upon receipt. If payment is not received or the payment method is declined or charged back then the buyer forfeits the ownership of any items purchased If no payment is received or if a chargeback is made by the buyer after the tour date then our third-party TrekkSoft has the right to dispute it.
Privacy:
Egypt Tour Packages is committed to developing quality touring experiences for our clients, working to personalize each experience to individual budgets and interests and ensuring that each of our clients is treated to quality service and an unforgettable experience while in Egypt on one of our tours. Additionally, we aim to build a sense of trust with our clients, which we hope will encourage them to return again and again to use our services and you can find that from Our Clients Reviews. An important part of this relationship is our commitment to operate our tours honestly and reliably from the beginning of the booking and planning process through the completion of the tour and beyond.
We value your trust and are honored that you might choose us to help make your vacation a memorable one. As a result, we make it a high priority to ensure the privacy and confidentiality of any personal information that you provide us. Please read the policy below to learn about our privacy practices. By using this website and our planning resources you are accepting the privacy practices described below.
Information We Collect From You:
A. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
B. We don't Use Advertisements or allow them on our website, We don't use specific cookies to save your information or online activities as most websites do for further studies about user interest.
How we protect your information:
Our goal is for you to feel confident using this website and the travel arrangements offered here and we are committed to protecting the information we collect in order to engender such confidence. While no website is completely secure, we have implemented the best measures available to us in order to protect the sensitive information that you provide us with administrative, electronic, and physical security measures. Only those employees that are managing your account will have access to your personal information and only when they are performing business functions where this information is necessary. We have employed MacAfee Security software to encrypt your information while transmitting your personal information within our system and to other necessary users of that information. This software also employs firewalls and intrusion detection systems to prevent any breakdowns in the security of this site or access to your information by unauthorized persons.
Online Payment Policy:
Credit Card payments are collected by Trekksoft acting as an authorized agent of Egypt Tour Packages.Trekkosft is an online booking solution company for day tour companies
1- Why to book with Egypt Tour Packages?
Here are many reasons to book your Tour and Travel Services with Egypt Tour Packages. We have been in the business of operating High-Quality tours in Egypt and pride ourselves on using this experience to create consistently high-quality, personalized tour experiences. Our network extends all over Egypt, You can have a look at our Tripadvisor Page.
2. Is there a discount for booking my tour far in advance?
Egypt Tour Packages is happy to offer an “Early Bird” discount for clients who pay the full cost of their tour in advance, we can provide you with a Discount code, you can pay a deposit for your tour, and the outstanding amount you can pay on the day of the tour. If full payment for your tour is received six months before the date of your arrival "With Extra 3% bank fees", we will gladly reduce the quoted cost of your trip by 5%. “Early Bird” rates require full, non-refundable pre-payment. Discounted tours will not be eligible for date changes or refunds.
3. Is there a special rate for private groups booking with Egypt Tour Packages?
- Yes, Egypt Tour Packages do provide a discount for private trips booked with large groups and Families and For groups of ten or more people, there will be a discount dependent upon the nature and length of the trip. For groups of fifteen or more people, highly competitive prices will be applied.
4. How can I contact Egypt Tour Packages to book a tour?
-Egypt Tour Packages Company is available 24 hours a day, 7 days a week to receive your booking inquiries via email, telephone, or live online chat. You can also submit a booking request form describing the trip you want to take, its length, and any other details you can provide and you will receive a reply promptly with a proposal from our representatives-Service-free number, email, and a link to our chat service can be found at the bottom of our homepage.
5. How much will I have to pay as a deposit? How will I pay for it?
The deposit required will be 25% of the total price of the tour, except during peak travel times around Christmas and New Year, when the deposit will be 50% of the total price. You can pay the deposit using a credit card (Visa and Mastercard are accepted) or a bank order directly to Egypt Tour packages Our representatives will be willing to provide any additional information or support you need to complete this payment.
6. Is there any surcharge on transactions completed using a debit or credit card?
Egypt Tour Packages company does not charge any additional fees or surcharges on any debit or credit card transactions during the tour downpayment Process. We accept Visa and Mastercard. when you pay the balance in Egypt by using Creditcard bank machines. we will add a 3% bank commission above the amount, and if you would like to avoid the bank fees, you can pay your remaining balance in cash in USD/GBP/Euro or in EGP based on the exchange rate of the day.
If payment of the deposit in one transaction is not possible, please contact Egypttourpackages.com to inquire about the possibility of making the payment in installments.
7. If I am forced to cancel my trip with Egypt Tour packages, will I receive a refund?
Egypt Tour Packages Company's refund policy is detailed in our Terms and Conditions. The amount refunded depends on how far in advance we are notified about the cancellation.
- If you have booked a Shore Excursion from a cruise ship with Egypt Tour Packages and weather conditions or circumstances otherwise outside of your control prevent the ship from coming into port then a full refund will be granted for whatever amount you have paid in advance, except for excursions with domestic flights, as in this case, you will be charged based on the airline cancellation policy and refunded the remaining amount.